Support & Help
Quickly find answers to your questions and get the help you need.
Downloads
Your versions, tools and plugins, in your account.
Report a bug
Describe the problem, attach the log: then follow its fix.
Contact
A question about the software, a licence or a project? Write to us.
Frequently asked questions
How do I activate X-Media?
Two ways, from X-Media, with an internet connection:
- With your account: X-Media shows a code and a QR code. Open realpath.fr/activate, sign in and pick the licence to use.
- With your licence key: it is in My account → My licences.
On how many machines can I use my licence?
One X-Media licence = one machine. To move to another computer, first deactivate the old one (see below), then activate the new one.
Need help?
A problem with X-Media? Report it with the version and the log: we get back to you and you follow its fix.
Sign in to report a bug and follow your reports.